Delivery Information

There are many ways to arrange your delivery:

• Online: find the products you require on the website, add them to your shopping cart and at the checkout stage choose a delivery option.
• By phone: call our customer services on 0800 0422 435 between 9am and 5pm, Monday to Friday.
• Collection: alternatively, if you live locally (i.e. near Crewe, Cheshire) come and visit our retail outlet: You can also place an order online and arrange collection of your items by choosing “Collection” at the checkout stage. One of our team members will call you to then arrange a collection time that's convenient for you.

We deliver anywhere in the UK, including Northern Ireland, Jersey, Guernsey, Scottish Highlands and Islands and the Isle of Man.  We also delivery to most European destinations, however some restrictions may apply, i.e. the delivery of over-sizes items and hazardous chemicals.

Our Delivery options

Please note: The availability of certain delivery options is largely dependent on the items you order. Product weights, lengths and types will determine what options are available to you at checkout, as our carriers place restrictions on parcels sizes and weights.

The following list is a rough guide to what services are available for UK mainland and their restrictions:

**   Prices are quoted excluding VAT. Discounts apply for deliveries to UK mainland for orders over £50 and we offer Free Delivery on all orders over £75 to UK mainland.

*** Courier is for large items Royal mail cannot take and we will use either DPD, TNT or UPS

Subject to stock availability most orders are dispatched to you from our registered address the same day however some items are dispatched directly from our suppliers, i.e. for large or heavy items and spares, which will also affect delivery times and conditions. Most Numatic spares come directly from Numatic and they quote 3-5 working days and a maximum of 10 working days. Please note that delivery is usually much faster than the time quoted by them. 

If an item is not in stock, we do aim to dispatch all items within 3 working days. Items that are on backorder will be sent via the same shipping method selected at no additional cost, i.e. you only pay the delivery charge once and once only!

Delivery times can vary depending on your delivery address at the time you place your order.  We reserve the right to alter or amend delivery times in exceptional circumstances. We have partnered with Amazon Logistics, DPD, Royal Mail, TNT and UPS to send out the majority of our items. Items sent from the suppliers directly may be delivered by an alternative courier and a different date than our shipment.

Delivery options to European destinations are subject to our carrier zones and restrictions.  Whilst Royal Mail offer the same cost to UK mainland, Northern Ireland, Channel Islands, Scottish Highlands and Islands, most carriers will add a surcharge for these extended areas.

Discounts apply on orders over £50 and we offer Free Delivery for orders over £75.00 to all UK mainland postal address. If you use our courier service or royal mail tracked 24 service, items are delivered on a next working day from the date of dispatch.